The aim of the Library is to support teaching and enhance the learning experience.
The primary users of the 3 areas are the students and staff of New City College: Havering Colleges. All students are automatically registered as library members. NB. IT use is not governed by separate area membership.
The libraries offer a comprehensive stock consisting of books, periodicals and DVDs. Additionally, there is electronic access to eBook and eDatabases covering every subject area. Access to the catalogues and eResources can be gained via the Virtual Learning Environment (VLE) or via OpenAthens, for those working off-campus.
An interlending system with the British Library (BL) exists to satisfy information needs which cannot be met by local stock. Similarly periodical articles can often be obtained via BL or by accessing our online databases.
There is access to 100 PCs and 11 MACs in the Learning Resources Centres. In addition 4 iPACs log on directly to the library catalogue and any PC with Internet access can log on to the catalogue which appears on the VLE.
The LRCs have management responsibility for the HE Centres. These are dedicated spaces where higher education students can study or meet in small groups. There are HE Centres at Ardleigh Green and at Rainham, each with PCs and study seating.
The libraries operate a PC booking system using MyPC software. Computers can be booked up to 7 days in advance and usage is controlled for maximum utilisation.
Black & white and colour laser printing, scanning and photocopying facilities are widely available, as are binding and laminating. There are also 2 colour CCTVs to facilitate ease of use of materials by those with visual difficulties or dyslexia. There is access for wheelchair users at each library. Variable height tables are installed in each of the IT areas to allow easier access for wheelchair users. Other items such as trackball mice and specialist voice and screen magnification software are also available. One member of staff is a qualified stage 2 Braillist and we have access to the RNIB Bookshare collection for students with a visual or specific learning need.
Staff in all areas are well trained and highly professional, able to offer advice and assistance on a group or individual basis. They are geared towards supporting students in their learning.
All librarians hold postgraduate library qualifications and chartered status. The LRC Assistants variously hold Information, Advice & Guidance (IAG), computing or graduate qualifications.
The LRCs are proud to hold the matrix quality kitemark for their information, advice and guidance services.
The LRC area of the VLE gives access to the iPAC, eBook, Subject Guides and all other services on a 24/7 basis.
LRC staff offer iSkills tutorial training sessions on:
▪ Research Skills
▪ Harvard Referencing
▪ Copyright, as well as basic inductions
The libraries also sell stationery and books via the BookBuy service and offer second hand textbook sales via BuyBack.
The libraries are open Monday to Friday and into the evening. Ardleigh Green is open for daytime only access during vacations.
Contact Ardleigh Green LRC on 01708 462758
Wingletye Lane Library on 01708 514446
Rainham LRC on 01708 462760
or email librarian_HFE@ncclondon.ac.uk (Ardleigh Green & Rainham)
libraryservice_HSF@ncclondon.ac.uk (Wingletye Lane)